NWSCUG – Devices, Change, and the Rise of AI Agents

Join us in person or online – we’ll be back at our regular meeting location (MTC Bellevue).

Register Now!

Join us for a fast‑paced, future‑focused day exploring the technologies reshaping modern IT—from the latest innovations in Surface and Intel vPro to the operational guardrails that keep change management sane, and the emerging security landscape around AI agents in the enterprise. Whether you’re driving device strategy, scaling endpoint operations, or preparing your organization for an AI‑powered workforce, this lineup delivers practical insights, real‑world guidance, and conversations you won’t want to miss.

Agenda:

10:00 AM – 11:00 AM – Microsoft Surface: Enterprise Strategy, Security, and the Next Wave of Devices – Frank Buchholz, Microsoft

11:15 AM – 12:15 PM – From Silicon to Scale: The Intel vPro Advantage – Bryce Kerker, Intel

12:15 PM – 1:00 PM – Lunch

1:00 PM – 2:00 PM – Deploy Boldly, Roll Back Safely: Why Change Management Has Your Back – Rudy Bankson, An Airline People Love

2:15 PM – 3:00 PM – Rise of the Agents: Securing the AI Workforce – Ashok Ghosh, Microsoft

Microsoft Surface: Enterprise Strategy, Security, and the Next Wave of Devices – A focused discussion on Microsoft Surface in the enterprise—covering device management, security, and endpoint strategy—plus a look ahead at the latest Surface hardware launching in spring 2026 and how it may impact enterprise environments.

From Silicon to Scale: The Intel vPro Advantage – Get a practical, no‑nonsense look at Intel’s modern enterprise toolset—available at no additional cost with supported Intel platforms. This session covers Intel diagnostic and performance tools (including BLDT and VTune), a clear breakdown of Intel vPro capabilities beyond traditional AMT out‑of‑band management—with a focus on built‑in security, telemetry, and optimization—and an overview of Intel vPro Fleet Services for large‑scale device operations. We’ll wrap up with an open Q&A to discuss real‑world use cases, limitations, and how these technologies fit into modern endpoint management at scale.

Deploy Boldly, Roll Back Safely: Why Change Management Has Your Back – Application deployments don’t fail quietly—they fail loudly. This session explores how change management helps teams plan smarter, reduce risk, and maintain control when deploying changes, ensuring you’re prepared before, during, and after things don’t go as expected.

Rise of the Agents: Securing the AI Workforce –AI agents are quickly becoming part of the enterprise workforce—bringing new capabilities and new risks. This session explores how Copilot and Agent 365 enable visibility, governance, and security for AI, while addressing challenges like shadow AI, data exposure, and autonomous actions.

Where? Microsoft Technology Center

700 Bellevue Way NE

22nd Floor

Bellevue, WA 98004

Parking is FREE with validation. Just get a ticket in the garage (in Visitor parking, in the basement of the building), and the Microsoft front desk will validate your ticket when you check in on the 22nd floor.

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About Greg Ramsey

Greg Ramsey is a Senior Distinguished Engineer for Dell Digital - Services. He has a B.S. in Computer Sciences and Engineering from The Ohio State University and has co-authored many books over the years. Greg is also a board member of the Northwest System Center User Group and the Midwest Management Summit. ​Greg has been a Microsoft Endpoint Manager (ConfigMgr, Intune) MVP for over 18 years.
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