NWSCUG – Devices, Change, and the Rise of AI Agents

Join us in person or online – we’ll be back at our regular meeting location (MTC Bellevue).

Register Now!

Join us for a fast‑paced, future‑focused day exploring the technologies reshaping modern IT—from the latest innovations in Surface and Intel vPro to the operational guardrails that keep change management sane, and the emerging security landscape around AI agents in the enterprise. Whether you’re driving device strategy, scaling endpoint operations, or preparing your organization for an AI‑powered workforce, this lineup delivers practical insights, real‑world guidance, and conversations you won’t want to miss.

Agenda:

10:00 AM – 11:00 AM – Microsoft Surface: Enterprise Strategy, Security, and the Next Wave of Devices – Frank Buchholz, Microsoft

11:15 AM – 12:15 PM – From Silicon to Scale: The Intel vPro Advantage – Bryce Kerker, Intel

12:15 PM – 1:00 PM – Lunch

1:00 PM – 2:00 PM – Deploy Boldly, Roll Back Safely: Why Change Management Has Your Back – Rudy Bankson, An Airline People Love

2:15 PM – 3:00 PM – Rise of the Agents: Securing the AI Workforce – Ashok Ghosh, Microsoft

Microsoft Surface: Enterprise Strategy, Security, and the Next Wave of Devices – A focused discussion on Microsoft Surface in the enterprise—covering device management, security, and endpoint strategy—plus a look ahead at the latest Surface hardware launching in spring 2026 and how it may impact enterprise environments.

From Silicon to Scale: The Intel vPro Advantage – Get a practical, no‑nonsense look at Intel’s modern enterprise toolset—available at no additional cost with supported Intel platforms. This session covers Intel diagnostic and performance tools (including BLDT and VTune), a clear breakdown of Intel vPro capabilities beyond traditional AMT out‑of‑band management—with a focus on built‑in security, telemetry, and optimization—and an overview of Intel vPro Fleet Services for large‑scale device operations. We’ll wrap up with an open Q&A to discuss real‑world use cases, limitations, and how these technologies fit into modern endpoint management at scale.

Deploy Boldly, Roll Back Safely: Why Change Management Has Your Back – Application deployments don’t fail quietly—they fail loudly. This session explores how change management helps teams plan smarter, reduce risk, and maintain control when deploying changes, ensuring you’re prepared before, during, and after things don’t go as expected.

Rise of the Agents: Securing the AI Workforce –AI agents are quickly becoming part of the enterprise workforce—bringing new capabilities and new risks. This session explores how Copilot and Agent 365 enable visibility, governance, and security for AI, while addressing challenges like shadow AI, data exposure, and autonomous actions.

Where? Microsoft Technology Center

700 Bellevue Way NE

22nd Floor

Bellevue, WA 98004

Parking is FREE with validation. Just get a ticket in the garage (in Visitor parking, in the basement of the building), and the Microsoft front desk will validate your ticket when you check in on the 22nd floor.

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NWSCUG – OSDCloud, PowerShell, and Intune Suite – Sponsored by Recast!

Join us in person or online – we’ll be back at our regular meeting location (MTC Bellevue). Recast Software is our sponsor.

Agenda below:

10:00-11:00 OSDCloud Insiders and WinPE Startnet Customizations – David Segura

11:15-12:15 Securing, Logging, and Monitoring PowerShell – Nathan Ziehnert

12:15-1:15 Lunch – Sponsored by Recast Software

1:15-2:15 From Friction to Flow: Enhancing Intune Operations with Recast – Recast Software

2:30-3:30 Intune Suite Explained – Fabian Rodriguez

OSDCloud Insiders and WinPE Startnet Customizations – This session will cover some unreleased features of OSDCloud Insiders, and a walkthrough of new winpe startnet customizations to customize your boot images.

From Friction to Flow: Enhancing Intune Operations with Recast – See how Recast extends Microsoft Intune with Right Click Tools and Application Workspace. We will walk through real examples of performing real time endpoint actions, improving visibility, and simplifying common workflows. This session focuses on how these capabilities work with Intune and the practical operational value they bring to day-to-day administration.

Intune Suite Explained – Get a quick, clear look at the key tools in the Microsoft Intune Suite. We’ll cover what features like Endpoint Privilege Management, Application Manager, Cloud PKI, Remote Help, and Advanced Analytics do, how they work, and the practical benefits they bring to IT teams today. This session is all about understanding the value of each tool and where they currently stand in terms of capabilities

Our sponsor, Recast Software offers enhanced control of enterprise endpoints and scalable IT automation. Thier software is trusted by tens of thousands of organizations worldwide, elevating the digital employee experience impacting over 60 million devices.

Where? Microsoft Technology Center

700 Bellevue Way NE

22nd Floor

Bellevue, WA 98004

Parking is FREE with validation. Just get a ticket in the garage (in Visitor parking, in the basement of the building), and the Microsoft front desk will validate your ticket when you check in on the 22nd floor.

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NWSCUG – Delivery Optimization, Intune OS Recovery, 3rd Party App Management, and SecOps – Sponsored by Robopack!

Join us in person or online – we’ll be back at our regular meeting location (MTC Bellevue). Our newest sponsor Robopack will showcase their Third-Part App Management product. We also have Rob York presenting OS Recovery Features in Intune, and our very own Ashok will deliver another great security session. Agenda below:

10:00-11:00 Delivery Optimization and Microsoft Connected Cache Internals – Andy Rivas

11:15-12:15 – Robopack: Modernizing Third-Party App Management in Intune: Automation That Scales – Mason Graves and Harjit Dhaliwal

12:15-1:15 Lunch – Sponsored by Robopack

1:15-2:15 Intune OS Recovery Features – Rob York

2:30-3:30 Unified SecOps, Sentinel Data Lake, and AI – Ashok Ghosh

Delivery Optimization and Microsoft Connected Cache Internals – Andy Rivas – You likely know about DO and MCC but we’ll did deeper into the internals of both and take a look at some debugging scenarios as well. 

Robopack: Modernizing Third-Party App Management in Intune: Automation That Scales – Mason Graves and Harjit Dhaliwal – Keeping third-party applications updated across distributed organizations remains one of the biggest challenges for Intune admins. In this session, we’ll walk through a modern, automated approach to packaging, publishing, and maintaining third-party apps at scale—without the manual overhead, repackaging delays, or brittle scripts many teams still rely on.

Learn how Robopack’s cloud-based automation integrates deeply with Intune to streamline app lifecycle management, reduce risk, and free IT teams to focus on higher-value work. This is a practical, demo-driven session designed for real-world Intune environments.

Where? Microsoft Technology Center

700 Bellevue Way NE

22nd Floor

Bellevue, WA 98004

Parking is FREE with validation. Just get a ticket in the garage (in Visitor parking, in the basement of the building), and the Microsoft front desk will validate your ticket when you check in on the 22nd floor.

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